Each month, Handlooms Authority Service sheds light on the service performance of handloom retailers within their respective retail categories.

The companies are measured across four service areas: phone, email, shipping, and returns. Handloom Authority Service monthly benchmarks are designed to provide consumers with guidance for smarter shopping and retailers an independent, reliable benchmark for measuring and improving their customer service.

Handlooms Authority has launched its new operational unit in Karnataka, India in 2018.

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